Shipping policy
Standard delivery is free of charge for all orders. It is important to note that our standard (free) shipping includes tracking information, which you can view in the Tracking section after you receive the track number. Delivery times depend on your location and vary depending on the delivery method as well as your local customs clearance for international orders.
Orders are generally dispatched within 1-2 business days and shipping times are estimated at between 7-14 business days depending on your location. We’re looking in to how we can reduce that time, so stick with us while we do.
We strongly recommend that you dispatch to a reliable address, as HEGamesShop is not responsible for lost or stolen orders.
Orders are generally dispatched within 1-2 business days and shipping times are estimated at between 7-14 business days depending on your location. We’re looking in to how we can reduce that time, so stick with us while we do.
We strongly recommend that you dispatch to a reliable address, as HEGamesShop is not responsible for lost or stolen orders.